Refund / Return Policy
Hassle-Free Returns for Your Peace of Mind
Shop with confidence knowing that ShopiaZone stands behind the quality of our products.
At ShopiaZone, customer satisfaction is our top priority. This Return & Refund Policy explains how we handle returns, refunds, and exchanges for our dropshipping products.
Eligibility for Returns
You may request a return or exchange if:
- The item is defective, damaged, or incorrect
- The item is unused, unworn, and in its original packaging
- The return request is made within 7 days of delivery
Please note: Items showing signs of use, damage caused by the customer, or missing original packaging may not be eligible for return.
Non-Returnable Items
Some items are non-returnable, including but not limited to:
- Items purchased on sale or clearance
- Personalized or customized products
- Items damaged due to misuse or improper handling
Return Process
To initiate a return, contact our support team with your order number and a description of the issue. We will provide step-by-step guidance and coordinate with our supplier for a smooth return process.
Email: shoppiazone@gmail.com
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed using the original payment method within a reasonable time.
Shipping charges are non-refundable unless the return is due to an error on our part.
Exchanges
We only replace items if they are defective, damaged, or incorrect. Contact us for assistance with exchanges and we will guide you through the process.
Contact Us
If you have any questions about our Return & Refund Policy, feel free to contact our support team:
Email: shoppiazone@gmail.com
ShopiaZone reserves the right to update or modify this policy at any time. All changes will be posted on this page. By shopping with us, you agree to our current Return & Refund Policy.